FAQs

1. What is SBA Gems and Jewels by AM?

SBA Gems and Jewels by AM is an online store specializing in exquisite gemstones and jewelry curated with precision and passion. We offer a diverse range of high-quality gemstones, diamonds, and jewelry pieces crafted with attention to detail and artistry.

2. What types of products does SBA Gems and Jewels by AM offer?

Our store features a wide array of products including but not limited to:

  • Gemstones: Precious and semi-precious gemstones sourced from reputable suppliers worldwide.
  • Diamonds: Certified natural diamonds in various cuts, colors, and clarities.
  • Jewelry: Handcrafted jewelry pieces including rings, earrings, necklaces, bracelets, and more, made with fine metals and genuine gemstones.

 

3. How do I determine my ring size for online purchases?

To determine your ring size accurately, we recommend using our comprehensive ring size guide available on our website https://sbaindustriesbyam.com. Alternatively, you can visit a local jeweler to have your ring size professionally measured or do so at home if you have the measuring items.

4. What payment methods does SBA Gems and Jewels by AM accept?

We accept a variety of payment methods including major credit cards (Visa, Mastercard, American Express), PayPal for your convenience and security.

5. What is SBA Gems and Jewels by AM's return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may cancel the order with in the 24 hours of receipt for a full refund or exchange, unfortunately the item cannot be returned after you have received it.

6. Does SBA Gems and Jewels by AM offer international shipping?

Yes, we offer international shipping to select countries worldwide. Please refer to our shipping information page for more details on international shipping rates and delivery times.

7. How can I contact SBA Gems and Jewels by AM for further assistance? You can contact our customer service team via email at sbaindustriesbyam@gmail.com or through our website's contact form. We strive to respond to all inquiries promptly and provide exceptional customer service.

10. Is my personal information secure when shopping on SBA Gems and Jewels by AM?

Yes, protecting your privacy and ensuring the security of your personal information is our top priority. We utilize industry-standard encryption technology and secure payment gateways to safeguard your data during online transactions. Your information will never be shared with third parties without your consent.